Primarily doing business in Johnson County, Kansas, we service Olathe, Overland Park, Lenexa, Shawnee, Mission, Leawood, Prairie Village Fairway, Roeland Park, Gardner, Edgerton, De Soto, Spring Hill and Lawerence, KS. We also service the Kansas City metro area. Independence, MO Lee'Summit, MO Blue Springs, MO For an additional mileage fee, we provide services to KC surrounding areas. Surrounding areas would be considered: Harrisonville, MO Leavenworth, KS Ottawa, KS Paola, KS Louisburg, KS Emporia, KS Topeka,KS Odessa, MO Marysville, MO Harrisonville, MO St.Joseph, MO Excelsior Springs, MO We also travel to Warrensburg, Sedalia, Columbia, Joplin, and Springfield, Missouri for an additional mileage fee. A minimum of $400 in services are required.

Yes ! We fingerprint any and all clients, regardless of reason for needing fingerprints. Our typical customer comes from various areas, but not limited to; Licensure-Medical, Pharmacy, Teaching, Nursing, Financial, Real Estate, Insurance, CDL, ATF, Pilot, NMLS, Medicaid and Foster Homes. As well as Adoption, Appraisal, Childcare , Immigration , Government job, Home Inspector, Homeless Shelters, Home-health, and Bus Drivers.

All identification cards must be current and contain a photo, physical description, and identification/serial number. State driver’s license. State issued identification card Passport or passport card – unexpired US Federal Identification card US Department of Defense Identification card (Military ID) Department of Homeland Security Trusted Travelers card Permanent Resident Card Border Crossing Card with valid passport Native American Tribal photo identification card

Yes, payment is required in order to book an appointment . If you’re rescheduling an appointment , another payment is not needed.

Visa, MasterCard, American Express, Discover & PayPal

Fingerprinting services are not fully refundable. Partial refunds (50% of your total cost) are only given to cancellations made at least 1 hour prior to your scheduled appointment time, if you live within the Kanas City area. Refunds will not be given to late cancellations. Refunds will not be given to those who do not show up to their appointment or are 15+minutes late . Please allow up to 3 business days for the refund to be processed to your original form of payment.

Go to our home page, and log into your My Bookings page. This is where you can view upcoming and past appointments. Each of the upcoming bookings has a Reschedule option. You will receive an email confirmation after you book your appointment. In that email, you will find a 'manage appointment' link that will take you directly to the sign-in screen to your account. Once you are signed in, you will see the option to reschedule your appointment. If you do not have an account, select the create account option on the sign-in page. You also can text or call us at 913-308-3772 to reschedule your appointment.

We understand things come up, and you may need to reschedule or cancel your appointment. Please login to your account to reschedule or cancel, or text us at 913-308-3774. Please note that if you cancel your appointment, you'll be refunded 50% of your service amount. If canceled within an hour from your appointment, you will not receive a refund. No-show is considered a cancellation

We get it; things come up! Canceling your appointment is easy. You will receive an email confirmation after you book your appointment. In that email, you will find a 'manage appointment' link that will take you directly to the sign-in screen to your account. Once you are signed in, you will see the option to reschedule your appointment. If you do not have an account, select the create account option on the sign-in page. You also can text or call us at 913-308-3772 to cancel your appointment. *Please note, appointments cancelled less than 2 hours from your appointment will result in a partial refund.

Though it is rare, occasionally fingerprints are rejected or deemed unusable . Customers will be given a reprint FREE of charge within 45 days from the date the impressions were taken. Documentation or receipt of rejected fingerprints are required. Please email us at support@jocofingerprints.com with a copy, screenshot, or picture of your rejection, along with your first and last name. We will reach out to you within 24 hours to schedule your free reprint. If you do not hear from us within 24 hours, please give us a call or text us at 913-308-3774

Live Scan or any other digital printing is not offered at the present time. Please check with your requesting company to ensure rolled-ink fingerprinting is sufficient.